Downtime is one of the most expensive challenges pump owners face, as every idle asset means lost revenue and risk to operations. That’s why fast, reliable service isn’t optional.
Pioneer Pump® is launching the Expert Services Network to quickly restore downed pumps with specialized expertise and parts engineered specifically for its equipment. Backed by factory-certified Field Service Technicians, it delivers on-site support, hands-on training and 24/7 expertise to service teams across the nation. Our technicians arrive ready to work with fully stocked trucks, OEM parts and the necessary tools to quickly diagnose and repair equipment on-site, so your pumps can get back to work and earning revenue faster.
Whether managing a single unit or an entire fleet, the Expert Services Network helps equipment rental companies quickly return downed pumps to service. The network is designed for teams that need dependable performance, consistent service standards and expert-level support at every stage of the pump lifecycle.
Our reputation for reliability is just the beginning. With Pioneer Pump’s expanding Expert Services Network, you gain rapid asset recovery and hands-on support, so your equipment spends less time offline and more time delivering results.
Pioneer Pump’s Expert Services Network goes beyond repair and maintenance, delivering a fully integrated solution to reduce downtime and maximize performance. With factory-certified expertise, rapid on-site service, OEM parts and hands-on training, operators can resolve issues faster and lower long-term risk. The result is greater reliability, longer equipment life and improved efficiency, keeping your pumps running and returns strong.
To hire a technician for a service job, contact the Expert Services Network at pioneerservice@pioneerpump.com or your Sales Manager.
Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be recognized in Newsweek’s lists of America’s Most Responsible Companies and Most Trustworthy Companies for 2024, Best Places to Work in Indiana 2024, and America’s Climate Leaders 2024 by USA Today.